Plaud NotePin & AI Annual Unlimited Plan

After creating your Plaud account and logging in successfully, please follow these steps to bind your device:

1. Open the Plaud App and click the “Connect” button located in the top left corner.

2. Select the Plaud device labeled "Plaud NotePin".

3. Press and hold the record button on the NotePin until the white light flashes. This indicates that the NotePin is ready for connection.

4. Then, the App will start searching for the NotePin. Once the NotePin appears in the list of devices, you can connect to it.

Press the center of the device until you feel one vibration to start recording.

To stop recording, you just need to press the center of the device again until you feel two vibrations.

After you finish recording, the audio will be saved in your device automatically.

To do a transcription:

1. Connect your Plaud device to the Plaud APP.

2. Your audio files will be uploaded automatically after a successful connection.

3. Enter the file and tap "Generate". Choose the summary template, language, and Al model. Then, click "Generate Now"to start the transcription.

1. After the transcription is complete, the summary and mind map are automaticaally generated.
2. Plaud App automatically generates mind maps based on your summary, enhancing your visual understanding.

1. Hardware

Customers of the Plaud device enjoy a 12-month warranty service starting from the date of purchase. To avail of the warranty service, customers must provide a valid device serial number.

The warranty service applies if:

• The Recorder is not dismantled, repaired, maintained, resold, or modified without permission.
• The Recorder is not operated in an abnormal environment.
• The Recorder is not damaged due to a violation of the user's guide.
• The Recorder has not experienced a collision, falling, or bending due to improper storage or faults, and

significant deformations due to liquid leakage in humid places.

2. Annual Membership & Transcription Quota

If you have purchased an Annual Membership or a Transcription Quota from global.plaud.ai but haven't used or activated it, you are eligible for a full refund within 30 days of the purchase date. To request a refund, please contact our customer support team by submitting a request with your order details. Refunds are processed within 5-10 business days upon approval. Activated or used products are not eligible for refunds.

3. Accessories

Plaud accepts all unused accessory returns within 30 days of delivery.To begin the return process, please contact our customer support team by submitting a request with your order number.